Convergys India recruiting fresh Technical Support Engineers
Desktop Engineer
Convergys India Services Pvt Ltd
Experience:0 – 1 Years Location:Delhi/NCR
Education:UG – Any Graduate -
Any Specialization
Functional Area:IT-Support, Telecom, Hardware
Job Description
- Taking internal calls and doing basic troubleshooting in terms of
connections and boot process with Remote Troubleshooting -
Assist all end users with general computer operation and desktop
application software questions and problems – Receive; analyze;
monitor and resolve PC; telephone; and network problems -
Responsible for appropriately staging, dispatching, and
escalating problem related issues to technical specialist
Desired Candidate Profile
- The candidate should be a graduate – Good oral and written
communication skills – Willing to work in night shifts – Should have done a computer course
Company Profile
Convergys Corporation is a
global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world’s leading companies in many industries including communications, financial services, technology, and consumer products.
Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 77 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com
Contact Details
Company Name:Convergys India Services Pvt Ltd
Website:http:// www.convergys.com
Executive Name:Anjali Kashyap
Address:CONVERGYS India Services Pvt Ltd
DLF Atria, Jacaranda Marg DLF City Phase – II
GURGAON,Haryana,India 122002
Telephone:9899127337
Reference ID:Desktop Engineer
